PRIVACY POLICY
Privacy Policy DSD Online Privacy Policy Last updated: June 2026
DSD (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect about you. This Privacy Policy (“Policy”) explains how we collect, use, share, and protect your personal information when you access or use DSD Online (the “Platform”), including our website, mobile applications, discussion channels, courses, master classes, podcasts, and related services (collectively, the “Services”).
By accessing or using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with our practices, please do not use the Platform. This Policy should be read together with our Terms and Conditions.
1. Who We Are DSD Online is operated by DSD as a global online community and educational platform for dental professionals. If you have questions about this Policy or how we handle your data, please contact us using the details provided at the end of this Policy.
2. Information We Collect We collect the following categories of information:
2.1 Information You Provide Directly
2.2 Information Collected Automatically When you use the Platform, we automatically collect certain information through cookies and similar technologies, including:
2.3 Information from Third Parties We may receive information about you from third parties, including:
3. How We Use Your Information We use your personal information for the following purposes:
4. Legal Bases for Processing (EEA, UK, and Switzerland) If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal information on one or more of the following legal bases:
5. Cookies and Similar Technologies We use cookies, pixels, tags, local storage, and similar technologies to operate the Platform, remember your preferences, analyze traffic, and support marketing activities. You can manage or disable cookies through your browser settings; however, disabling certain cookies may affect the functionality of the Platform. Where required by applicable law, we will request your consent before placing non-essential cookies on your device through a cookie banner or preference center.
6. How We Share Your Information We do not sell your personal information. We may share your information in the following circumstances:
6.1 Service Providers We share information with trusted third-party vendors that provide services on our behalf, such as cloud hosting, payment processing, analytics, email delivery, customer support, video hosting, identity verification, and fraud prevention. These providers are contractually obligated to protect your information and may only use it for the purposes we specify.
6.2 Community and Public Areas Content you post in community channels or other public areas of the Platform (including your name, profile information, and the content itself) may be visible to other users of the Platform. Please exercise caution when sharing personal or patient-related information.
6.3 Business Transfers If DSD is involved in a merger, acquisition, reorganization, financing, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.
6.4 Legal Requirements and Protection of Rights We may disclose information when we believe in good faith that disclosure is necessary to: (i) comply with applicable law, legal process, or a valid request from a public authority; (ii) enforce our Terms or other agreements; (iii) detect, prevent, or address fraud, security, or technical issues; or (iv) protect the rights, property, or safety of DSD, our users, or the public.
6.5 With Your Consent We may share your information for any other purpose with your consent or at your direction.
7. International Data Transfers DSD operates globally. Your personal information may be transferred to, stored, and processed in countries other than the one in which you reside, including countries whose data protection laws may differ from those of your jurisdiction. When we transfer personal information internationally, we take appropriate safeguards to ensure your information receives an adequate level of protection, including through the use of standard contractual clauses, adequacy decisions, or other lawful transfer mechanisms recognized under applicable law.
8. Data Retention and Account Deletion We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing the Services, maintaining your account, complying with our legal and regulatory obligations, resolving disputes, and enforcing our agreements.
Account and Data Deletion: You have the right to request the deletion of your account and personal data at any time. You can delete your account directly within the DSD Online mobile app by navigating to your account settings. Alternatively, you can request account and data deletion by contacting us directly using the information provided in Section 14. When your account is deleted, we will delete or anonymize your personal information within a reasonable period, except where retention is required by applicable law (for example, for accounting, tax, or dispute-resolution purposes).
9. Your Rights Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: request a copy of the personal information we hold about you.
Correction: request correction of inaccurate or incomplete information.
Deletion: request deletion of your personal information, subject to certain exceptions.
Restriction: request that we restrict the processing of your information in certain circumstances.
To exercise any of these rights, please contact us using the details provided in Section 14. We may need to verify your identity before responding. Some rights may be subject to limitations or exceptions under applicable law.
10. Categories of Personal Information — Summary The table below summarizes the main categories of personal information we collect and the purposes for which we use them.
11. Data Security We implement administrative, technical, and organizational measures designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. These measures include access controls, encryption in transit, secure infrastructure, and regular security reviews. However, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security. You are responsible for protecting your account credentials and notifying us promptly of any suspected unauthorized use of your account.
12. Children The Platform is not directed at children. We do not knowingly collect personal information from individuals under the age of 16 (or the minimum age required by applicable law in your jurisdiction). If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us.
13. Third-Party Links and Services The Platform may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with any personal information.
14. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy, your data practices, or to request account deletion, please contact us at:
15. Changes to This Policy We may update this Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this Policy and, where appropriate, provide additional notice (such as email or an in-Platform notification). Your continued use of the Platform after the updated Policy takes effect constitutes your acceptance of the revised Policy.