Commandment Five: DIGITAL TEAM COMMUNICATION
Asynchronous communication is the best (and probably the only) way to deliver interdisciplinary plans for every single patient that walks into your office.
How your patients benefit...
Do your patients have stories about past dentistry in which they experienced poor communication and mixed messages from dentists? Sadly, this has been all too common in some general dental practices in the past, and often leaves patients lacking confidence and trust in dentists.
Choosing to have a smile restoration can be a huge decision that often requires a great deal of research and deliberation. Once a patient has then made that decision to contact your dental practice and start the process, they should feel that they are in safe hands and benefit from clear and connected communication throughout their journey – from the receptionist and treatment coordinator through to the dentist performing the treatment.
By using DSD and patient digitalization, every professional involved in the patient’s treatment will be using the same information, digital records and plans, ensuring patients don’t have to repeat information and giving them a more seamless experience.