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Teach your team to build trust and rapport with patients through effective communication.
❌ Low Treatment Plan Acceptance
Your patients don't always agree to recommended treatment plans and it's a struggle for you and your team to generate the perceived value your treatments deserve.
❌ Difficulty Navigating Tough Conversations
Your team members lack the confidence or skills in handling objections and addressing patient concerns effectively, especially in high-stakes or sensitive situations.
❌ Inefficient Team Dynamics
Your team members don't have a strategy to work cohesively in patient interactions, leading to missed chances to close cases or offer the best care.
Boost patient trust, and increase treatment plan acceptance by providing your team with the tools and strategies needed to navigate tough conversations and work together more effectively in the sales process.
This 1-day workshop empowers teams to overcome challenges and deliver exceptional patient care with confidence.
Higher patient buy-in and commitment to recommended treatments.
Stronger connections between team members and patients, leading to more positive interactions.
Team members gain the tools and confidence to handle difficult conversations with ease.
A more cohesive, aligned team that works together to achieve common goals.
More successful treatment discussions that lead to more patients saying “yes” to their plans.
Building long-term trust and rapport, leading to better retention and referrals.
For tailored advice and to understand if this workshop is the right fit for you and your team.
You'll fill out an assessment form and then we’ll jump on a kick-off call and align on the best dates for our visit.
Finesse existing skills and build new ones to see better results from your sales process.
Testimonials
“Applying the communication skills you taught about make our conversations so much more powerful. I am now a better listener and get so much more done in conversations… WOW! I want to thank you.”
“I loved the card game and approach to learning you took with my team. It caused us to have to think on the spot and develop our communication skills.”
Dr Publio SilfaMaria Cabanellas is a seasoned expert in team training and communication, specializing in the dental industry.
With years of experience helping dental teams improve patient interactions, treatment acceptance, and overall practice success, Maria brings a unique blend of strategic insight and practical expertise.
Her proven methods have empowered countless teams to overcome communication barriers, navigate difficult conversations, and build stronger patient relationships.
Maria’s passion for fostering growth and her deep understanding of what drives team performance make her the perfect person to guide your team to new heights.
The goal of the workshop is to empower your dental team with the skills to enhance communication, overcome obstacles in the sales process, and boost treatment plan acceptance for improved practice success.
Topics covered are:
📖 · Fundamentals of effective communication
📖 · Effective communication strategies
📖 · Navigating difficult conversations
📖 · Boosting treatment plan acceptance
📖 · Team collaboration and confidence
📖 · Securing patient agreement and efficient closing
📖 · Follow-up protocols and patient relation systems
Take advantage of additional training and ongoing consultation sessions to continue building your team's skills and drive long-term results.
We offer online post-workshop consultation sessions to check in on progress, address any on-going challenges, and provide tailored guidance for further growth. This is an opportunity to dive deeper into any areas of improvement and ensure that your team is on the right track to achieving lasting results.
How it Works:
After the initial Smile to Success workshop, your DSD Clinic Account Manager will connect with you to receive feedback. If you feel the desire to extend training, we'll send you a meeting link to easily schedule each consult as needed.
We’ll review your team’s progress, adjust strategies, and keep your growth on track.
Session Details:
1-Hour Online Consult: Available to schedule as needed, ensuring your team has the support they require when challenges arise. Sessions available in packs of 3 and 6 hours.
The workshop enhances DSD usage by empowering dental teams with the communication skills, confidence, and strategies needed to effectively present treatment plans, increase patient acceptance, and improve team collaboration for better outcomes.
It is the perfect complement to the DSD Clinics Coaching program and for DSD Clinics who want to benefit from our sales expertise.
This workshop is designed for DSD Clinic teams, including practice owners, dentists, hygienists, and support staff – basically anyone involved in the sales process and who could benefit from training in improving patient interactions and team communication.
The 1-day workshop is $8,000 (travel expenses within North and Central America included).
We have special bundle pricing for online post-workshop consultation sessions ranging from $350-$500 each session, depending on the package chosen.
Connect with your DSD Clinic Account Manager through your preferred communication channel and they'll be able to share further details and explain the onboarding process.
This workshop is focused specifically on sales-focused strategies that are not covered during the DSD Consultancy.
No. The sales-specific strategies explored during the Smile to Success Workshop are not directly covered in the DSD Coaching track.
The workshop dates are available on a first come, first served basis.
Therefore, we encourage you to reach out to your DSD Clinics Account Manager as soon as possible to secure your ideal date.
If you are ready to explore more, you can do one of the following to proceed:
