DSD Growth Hub Set-up Fee

No. The platform is an optional add-on, offered at a special rate for DSD Clinics. We don't expect this to increase your overall monthly costs—it's a sales and marketing platform that can replace your current tools. This means it should work out as net zero cost, or even save you money if you're already using similar software.

Absolutely, add or edit anything you like.
You'll get preloaded DSD content too: automated follow-up campaigns, social posts, emails, SMS, newsletters, sales pipeline, chatbot, treatment nurture campaigns. Use them as-is or tweak them however you want.

Your DSD Account Manager is here to help.
Clinics who select the 'Growth' plan also get a dedicated Marketing Operations Specialist, who will work with them to keep the Hub updated, ensure best practices are being followed and roll out new features.

That’s the point—you’ll replace most, if not all of those tools with this single Hub. The DSD Growth Hub unifies email, SMS/WhatsApp, reviews, CRM and analytics under one login, pre-configured for DSD Clinics. This means fewer vendors, one dashboard and clear results.

At launch, the DSD Growth Hub is available only with English-language campaigns and support, so we’re onboarding clinics whose primary marketing is in English. However, please join the waitlist even if you’re non-English so we can notify you as soon as multilingual versions go live.

In most cases, the Growth Hub can replace your current software entirely, saving you money. If you'd rather keep some existing tools, that's fine too. We integrate with most sales and marketing systems. During onboarding, we'll assess what you've got and recommend the best way to save money and maximise the platform.

The platform saves your team a great deal of time because it eliminates the need for sending manual follow-up emails or text messages to potential patients. It's much easier to use too, with visual dashboards that give you and your staff status updates on all the activities.

It connects to 7 Social Media platforms - Instagram, Facebook, Google Business Profile, LinkedIn, TikTok, YouTube and Pinterest.

During setup, your DSD Account Manager will be on hand to train your team on the platform. Clinics that opt into the 'Growth' plan get a dedicated Marketing Operations specialist who can provide more hands-on training if needed.

Yes, we set these up for you during the onboarding phase.

Clinics on the 'Launchpad' plan will require someone on their team to manage the Hub, typically this would be the person who usually handles your marketing activities.
Clinics on the 'Growth' plan get a Marketing Operations Specialist who keeps everything running smoothly and works with your Account Manager to optimise campaign performance.

We are working on being able to connect multiple accounts of the same platform.
At the moment, you can connect each Facebook page of a Facebook account that has multiple pages.

It depends on the software that you want to connect to and whether that software has connections available. The best thing to do is to ask your DSD Account Manager and we will check your specific request.

Yes! There are multiple ways it can connect. As part of the setup process, we will assess what will work best for your clinic, then you decide and we will implement.
There are generally two options: use the DSD Growth Hub forms for a direct connection or connect through a third party like Zapier.

What You're Actually Getting: This isn't just software, it's a complete sales & marketing system that would normally require multiple vendors, months of setup and ongoing management.

The Full Package: You get a CRM configured for dental practices, email and SMS marketing with pre-written campaigns, WhatsApp integration, review management, analytics dashboard, and Yext integration for local SEO (worth £300-500/month alone). All usage costs included—no surprise bills.

DSD-Specific Content: Pre-built campaigns designed for smile transformation practices, proven email sequences that convert consultations to treatments, social media content optimised for DSD-style marketing, and patient journey workflows tailored to cosmetic dentistry.

Collective Intelligence: When strategies work across our network, they get pushed to your system. You benefit from everyone's successes without the trial and error.

The Alternative: Building this yourself would cost 10 000's in the first year once you factor in platform costs, setup, content creation, and ongoing management. Most clinics spend months getting it right.

The ROI Reality: Most DSD clinics see results within 30-60 days—more consultation bookings, higher treatment acceptance rates, better retention. If this helps you close just one additional case per month, it's paid for itself several times over.

Bottom Line: You're not buying software—you're investing in immediate results instead of months of setup, proven systems instead of trial and error, and predictable costs instead of surprise bills.
The question isn't whether you can afford this—it's whether you can afford not to have a system that consistently brings in new patients.

In most cases the DSD Growth Hub can replace all the software you currently use (saving you money), however some clinics will opt to keep some of their current software and this is fine too as the DSD Growth Hub can integrate with most sales and marketing systems. During the onboarding process we will assess what you have and provide options and recommendations as to how best you can save money and get the most out of the platform.

The DSD Growth Hub can replace or work with your existing systems.

No! You can have as many users and contacts as you need and you can have as many automations as a dental clinic would require.

There will be a once-off setup fee and then payment will be taken on the 25th of each month. This payment covers the next calendar month.

Clinics on the 'Launchpad' plan are on a rolling monthly contract and can cancel at any time. Clinics on the 'Growth' plan have a three month commitment, after which it switches to a monthly rolling contract. To cancel you can send an email to your DSD Account Manager any day before the 25th of the month, who will then process the cancellation. You will have access to the DSD Growth Hub until the last day of the paid for calendar month.

You will have access to the DSD Growth Hub until the last day of the paid for calendar month. Then access to the platform will be removed and any external connections (Yext) will be stopped. Your clinic's data will be stored in the system for up to 6 months. If you wish to activate your account again after a period of time, an additional setup fee will be required.

Yes - there is a reporting section in the DSD Growth Hub that specifically shows Google and Facebook Ad data.

Yes, in order to purchase a telephone number it needs be A2P compliant. Many countries are implementing or planning to implement A2P regulations to combat spam and ensure responsible messaging practices, so we will setup a compliant number for your clinic.

Yes the tool has many AI features built in, for example, you can utilize the content AI tool to help write content or the AI reviews tool could reply to all 4 or 5 star Google reviews in your tone. These are just two AI features!

Fair usage applies to email, texts, AI, and workflows. Any costs that DSD Growth Hub incurs get passed on to clients.

We will try to give you advance notice of additional fees, but can't always guarantee it.

Add-ons include WhatsApp Business account and HIPPA compliance.